FAQ

What products does Solen Sleep offer?

Solen Sleep offers wellness products designed to help improve sleep quality and relaxation. Our collection includes sleep headbands, eye massagers, white noise machines, and other accessories that support a better nighttime routine.

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery usually takes 7–12 business days depending on your location.

Do you ship internationally?

Yes. Solen Sleep ships to many countries worldwide. Shipping times may vary depending on the destination and local postal services.

How can I track my order?

Once your order is shipped, you will receive a tracking number by email. You can use this tracking number to monitor the status of your delivery.

What if my product arrives damaged?

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the product and packaging. Our support team will assist you with a replacement or solution.

Can I return my order?

Yes. We offer a 30-day return policy. If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.

Do your products help with medical sleep conditions?

Solen Sleep products are designed for general wellness and relaxation. They are not medical devices and should not replace professional medical advice or treatment.

How can I contact Solen Sleep support?

If you have any questions, you can contact our support team through the contact page on our website. We aim to respond within 24–48 hours.